PRIVACY POLICY
PRIVACY POLICY
1. INTRODUCTION At HOTEL GRUMS BARCELONA, we are committed to protecting the privacy and security of the personal data of our customers and visitors. This Privacy Policy describes how we collect, use and protect your information.
2. DATA CONTROLLER
Name: HOTEL GRUMS BARCELONA
Address: Palaudaries 26, Barcelona 08004, España
Phone: +34 934 420 666
Email: info@hotelgrums.com
3. DATA WE COLLECT We may collect and process the following personal data:
Name and surname
Contact information (telephone, email, postal address)
Preferences and booking details
Information about your use of our website (cookies and similar technologies)
4. PURPOSE OF PROCESSING We use your personal data for the following purposes:
Manage reservations and provision of accommodation services
Respond to queries and requests for information
Send commercial communications, promotions and offers (if you have given your consent)
Send commercial communications, promotions and offers (if you have given your consent)
Comply with our legal and regulatory obligations
5. LEGAL BASIS FOR PROCESSING The processing of your personal data is based on:
Execution of an accommodation contract
Your express consent to receive commercial communications
Compliance with applicable legal obligations
Our legitimate interest in improving our services and user experience
6. DATA SHARING Your data may be shared with:
Service providers who assist us in managing reservations and payments
Public authorities when required by law
Partner companies for marketing purposes (with prior consent)
7. DATA CONSERVATION Your data will be kept for the time necessary to fulfill the purposes of the processing or until you request its deletion, except in those cases where the law requires its conservation.
8. USER RIGHTS You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your data
Limit the processing of your data
Object to processing in certain circumstances
Request the portability of your data
To exercise these rights, you can contact us at info@hotelgrums.com.
9. SECURITY MEASURES We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, alterations or loss.
10. COOKIE POLICY We use cookies to improve your experience on our website. You can consult our Cookie Policy for more information about their use and configuration.
11. MODIFICATIONS TO THE PRIVACY POLICY We reserve the right to update this Privacy Policy at any time. It is recommended that you periodically review this section to stay informed of any changes.
12. CONTACT If you have any questions about this Privacy Policy or about the processing of your data, you can contact us at:
Email: info@hotelgrums.com
Phone: +34 934 420 666
Address: Palaudaries 26, Barcelona 08004, España